Insurance Backed Guarantees

If any contractor/supplier employed by the customer ceases to trade, an Insurance Backed Guarantee (IBG) also known as a Workmanship Warranty will protect a consumers investment

Essential cover for home improvement work

Life can be unpredictable. A company may cease trading without warning leaving a consumer with a worthless guarantee. Reasons for ceasing to trade include bankruptcy, compulsory or voluntary liquidation, insolvency, death or retirement of all the principals. Whatever happens, an Insurance Backed Guarantee sets out to honour the terms of the guarantee, originally issued by the contractor.

(Subject to receiving a valid insurance policy and as per the T&C’s enclosed within the policy document. The IWA Scheme Member “Your Contractor” has NO authority to discuss the insurance provided by IWA or the authority to vary the Terms and Conditions enclosed within the policy document provided by IWA. The IWA member is not an Agent of IWA.)


Call 01604 654150 or go to the Contact page below to get in touch.

From a company you can trust

Established in 1985, with over 35 years of experience IWA is a market leader in guarantee insurance and deposit protection.

As a leader in helping the home improvement industry raise its standards, IWA introduced an Approved Contractor Member Scheme. Each contractor applying for membership is checked on their qualifications, expertise, financial security and track record of delivering the best service to customers.

IWA continuously monitors customer feedback to ensure that high standards are maintained.

Highest level of protection

Authorised by the Financial Conduct Authority, IWA Deposit & Guarantee Insurance provides the highest levels of protection for a number of home improvement products:

  • Protection up to 10 years
  • No need to keep renewing, it is continuous cover
  • Fully transferable to the new home owner (subject to the T&C’s of the original installers guarantees)
  • All IWA insurance is covered by the Financial Services Compensation Scheme (FSCS)

Beware, not all IBGs are the same

There are many providers offering Insurance Backed Guarantees, however not all of them are specialists in the home improvement industry. Their small print may reveal unfamiliar jargon or hidden clauses that do not offer comprehensive protection.

Honest, straight forward policies

IWA takes the jargon away, ensuring the content of the insurance is straightforward and clear to both the policy holders and IWA Approved Contractors.