Due to maintenance and system improvements, the Website and Portal will be unavailable from 4pm on Friday 20th February until 9am Tuesday 24th.
We will aim to be back up and running as soon as possible to reduce disruption to our members and policy holders. The planned changes we will aim to improve the member experience when registering consumers for insurance cover.
If you have an urgent matter, you may email [email protected] or call 01604 654150. Business will resume as normal from Tuesday 24th and we thank you for your understanding.

Happy New Year from IWA

To all of Our Members and the Home Improvement Community, IWA would like to take this opportunity to wish everyone a Happy and Prosperous New Year.

Now that 2025 has arrived, it is a certainty that a number of you will be planning for the year ahead and considering aspects of your business on which you may look to improve or change. One of those may well be your insurance backed guarantee (IBG) provider.

IWA are working with a number of industry regulators to offer a streamline insurance service to ensure you can get the best for your business, whilst remaining ever compliant. As part of this service, we would invite you all to get in touch to discuss how IWA can best support your business and offer you a fantastic product which ultimately provides comprehensive ‘Peace of Mind’ to your consumers/clients across the domestic and commercial market.

email [email protected] today.